Singapore enrichment centre shuts after failing to meet quality checks

OneKM Reading and Writing, a MindChamps franchisee in Tanjong Katong (pictured), had its license revoked by MindChamps headquarters in early September this year due to the franchisee’s failure to meet the HQ’s quality checks.

In a statement on Oct 20, the company said that MindChamps HQ stepped in to service all OneKM Reading and Writing franchise centre’s students. For those parents who could not continue in other MindChamps Reading and Writing centres, their fees were refunded. 

Although this OneKM centre carries the name of MindChamps, it is a franchise centre and it is ultimately owned by the Franchisee who is responsible for the running of the business and all associated costs. 

Nonetheless, MindChamps made sure that OneKM Reading and Writing full-time employees were paid up to the end of August this year, while part-time independent contractors were advised to file their claims through the small claims court for any balance payment owed by the franchisee. 

And in the event that they do not succeed in their claims, they have been informed that MindChamps headquarters will step in to pay them out of goodwill, the company said today. 

In addition, MindChamps has also offered positions to affected employees at the HQ and other MindChamps centres.

The statement follows a New Paper story on Oct 20 quoting some centre employees who had trouble claiming salaries owed by the franchisee. Some of the trainers had a scheduled hearing at the Labour Court on Oct 20, but the two directors of the axed franchisee did not show up, A new date has been fixed in November. 

The centre that has been closed is one of two at OneKM. MindChamps Pre-School remains open. As to the claim that the Reading & Writing Centre was closed without notice, MindChamps said all parents had been given advance notice.

Related: Cool enrichment classes for preschoolers

The company said the MindChamps brand is known not only for its strong scientifically validated curriculum, but also for honouring its promise in delivering high quality standards to its students. 

It currently has 33 MindChamps Preschools and seven MindChamps Reading & Writing centres island-wide. Its soon-to-be announced 2016 win…

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